• OCFS H.E.A.R.S. Family Line

    The HEARS family line assists parents and families by providing resources and referrals to a variety of services. Caring representatives guide families to services including food, clothing, housing, medical and behavioral health care services, parenting education and child care.

    Representatives are available to help Monday through Friday from 8:30 a.m.-4:30 p.m.

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  • Crisis Services

    * 24 hour hotline, 7 days a week
     
    * Phone counselors are available
     
    * No fee for services
     
    * 716-834-3131
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  • Spectrum C.A.R.E.S

    * 24 hour hotline/7 Days a week
     
    * Crisis Counselors are available for those under 18 years experiencing a serious behavioral and/or emotional concern
     
    * 882-4357 (HELP)
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  • Family Justice Center

    * Free services for victims of domestic violence and their children.

    * Provides safety planning, legal assistance, law enforcement, spiritual care, limited medical and counseling in one secure, comfortable location.

    * 716-558-7233

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  • Best Self Behavioral Health

    * Counseling services

    * Various locations throughout WNY

    * Psychiatric consultation, psychological consultation, medication, and prescription monitoring

    * 716-884-0888

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  • Catholic Charities

    * Counseling services for individuals and families
     
    * Numerous locations throughout WNY
     
    * Domestic violence services
     
    * Behavioral health services
     
    * Youth education/development
     
    * 716-856-4494  
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  • Child & Family Services

    * Individual and family counseling
     
    * Mental health services
     
    * Preventive services
     
    * Foster care
     
    * Residential treatment services for youth
     
    * Special education programs
     
    * Domestic violence prevention
     
    * Treatment and intervention services
     
    * Family life education
     
    * 716-842-2750
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  • Endeavor Health Services

    * Crisis and resources

    * CCBHC services

    * Adult and child mental health services

    * Mental health awareness training

    * Alcohol and substance-use disorder services

    * Safe Options Support (SOS)

    * 716-895-6700

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  • EPIC

    * Assists families in many aspects:

      • Family engagement in education
      • Parenting
      • Educating pregnant and parenting teens
      • Develops family literacy and prepares children for academic success
      • Offers support and solutions for parents

    * 716-332-4100

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  • Family Help Center

    * 24 hour help line available

    * Home based support

    * Parent support groups

    * Companion childcare groups

    * 716-822-0919

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  • Friends of Night People

    * Open 365 days a year
     
    * All services are provided free of charge and without question
     
    * Food is served
     
    * Medical care is provided
     
    * Clothing is available
     
    * Housing assistance is provided
     
    * 716-884-5375
     
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  • Horizon Health Services

    * Multiple locations throughout WNY

    * Mental health services

    * Addiction services

    * Inpatient and residential services

    * Prevention and community services

    * 716-831-1800

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  • Mental Health Advocates of WNY

    * Support group for parents

    * Peer support groups

    * Provides essential non-clinical services that address the needs of individuals, families and communities living with mental illness

    * Emotional skills training, intervention, and prevention

    * 716-886-1242

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  • Parent Network of Western New York

    * Community resource for families of individuals with special needs
     
    * Provides parents and caregivers of children with special needs, the tools necessary to allow them to take an active role in their child's education
     
    * Services are FREE OF CHARGE for families, professionals and service providers of individuals with disabilities
     
    * 716-332-4170
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  • Spectrum Human Services

    * Outpatient mental health counseling
     
    * Substance abuse treatment
     
    * Individual, family and group counseling
     
    * 716-662-6638
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  • Suburban Psychiatric Associates

    * Mental health counseling services

    * Providers bio's are listed so you can select a therapist that fits you

    * 716-689-3333

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  • WNY Psychotherapy Services

    * Marriage and couples counseling

    * Depression services

    * Grief counseling

    * Anxiety treatment

    * Family counseling

    * Child therapy services

    * Bipolar disorder

    * Eating disorder

    * PTSD

    * 716-675-9232

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